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4 anos de experiência

Competências

Client Handling Lead Conversion Telecalling Follow-ups Customer Relationship Management Communication Negotiation Basic Computer Skills Team Collaboration Time Management

Experiência

Immigration Telecaller

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Managed both inbound and outbound client calls, providing detailed information on immigration services and required documentation. Maintained accurate client records and organized follow‑up schedules to ensure timely communication. Utilized strong communication and negotiation skills to improve lead conversion rates. Collaborated with team members to streamline processes and enhance customer satisfaction. Demonstrated professional phone etiquette and built trust with a diverse client base.

Formação

Bachelor of Arts (B.A.)

Idiomas

English

fluent

Hindi

fluent

Punjabi

fluent

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