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20 anos de experiência

Competências

Food & Beverage Business Innovation Project Management Team Leadership Strategic Planning Operational Excellence Budget & Cost Control Stakeholder Management Talent Development Change Management Client Partnership Analytical Problem Solving Creative Concept Development International Brand Localization Performance Metrics Quality Assurance

Experiência

Assistant Restaurant General Manager

Capella Singapore - Fiamma by Chef Mauro Colagreco

2022-12 -

Acted as decision‑maker for expenses, overtime, purchases and cost‑cutting initiatives while leading weekly operations meetings with managers. Coordinated bi‑weekly strategy sessions with Chef Mauro Colagreco’s team and Capella marketing on events and activations. Conducted daily training on service steps, SOPs and the Fiamma concept, and managed inventory, breakages and purchase proposals with stakeholders. Led the team to achieve inclusion in the Michelin Guide 2023 and continuously monitored guest feedback via Google Reviews and ReviewPro to drive service improvements.

Restaurant General Manager

Pasta Bar SJS Group (Singapore)

2022-06 - 2022-11

Oversaw all financial decisions including expenses, staff meals and procurement, reporting directly to the owners. Conducted weekly operations meetings with chefs and performed regular quality checks on food and beverage, implementing corrective actions. Managed daily outlet inspections, ensured label compliance, and drove staff performance to maintain high service standards.

Idiomas

English

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