Croatian‑Speaking Remote Sales Development Representative

About the role

TalentWorldGroup is looking for a Croatian‑speaking Sales Development Representative to work remotely for a client in the vacation‑rental sector. This pre‑sales position focuses on outbound calling, qualifying property owners and passing warm leads to sales managers.

Key responsibilities

• Make outbound calls to vacation‑rental homeowners to introduce the client’s platform.
• Assess homeowner interest and pre‑qualify leads based on defined criteria.
• Build rapport, answer initial questions and handle objections.
• Transfer qualified leads to Sales Managers for follow‑up and conversion.
• Maintain accurate lead information in the CRM system.
• Manage call follow‑ups and ensure efficient hand‑overs.
• Participate in monthly KPI reviews and performance discussions.

Required profile

• Fluent Croatian (C2 level) with strong English communication skills.
• Previous experience in cold calling, outbound sales or lead generation is preferred.
• Confidence handling objections and engaging prospects by phone.
• Goal‑oriented, self‑motivated and well‑organized.

Required skills

• Experience with CRM systems for lead tracking.
• Proficiency using Windows 11 or macOS 14+ operating systems.
• Use of a wired USB headset for clear phone communication.

What we offer

• €13 per hour plus performance‑based incentives.
• Fully remote, long‑term freelance cooperation agreement.
• Structured onboarding and ongoing support.
• Access to additional projects within a global talent pool.
• Career development through gamification programs and performance rewards.